Claims Services: Advocating for Your Best Interests
Unfortunately, accidents happen. And they seem happen to the best of us when we least expect it. This is why we invest in insurance – for protection. Insurance is there to provide us with peace of mind, guaranteeing that we’re fully protected in the event of a loss.
With a strong, knowledgeable broker like Northgate Insurance Centre by your side always advocating for your best interests, you can rest assured that you’re in the best of hands when it matters most.
We’re Here For You
We’re there to provide you with additional peace of mind in addition to your insurance, aiding with rapid claims response and helping to minimize the inconvenience to your life that a loss can create.
We’ll also provide advice on how to get your claim settled as quickly as possible. For example, we can advise you regarding getting estimates done, booking appointments to get repairs, etc. And, of course, promptly returning your adjuster’s calls will keep things moving quickly.
Helping You Make Informed Decisions with Insurance Claims Advice
Because any type of sudden and clearly unexpected loss has the potential to create unnecessary stress and to wreak havoc in your life, receiving insurance claims advice following an accident helps you navigate the claims process with ease, knowing you’ve got all the information you need at your disposal.
First off, we only represent insurance companies we stand behind. We know from experience that these companies’ claims processes are:
- Easy to navigate
- Result in a settlement in all covered cases
We only write policies with companies we know will be there when you need them most.
Following an accident, the process of filing a claim can seem stressful, but with the help of Northgate Insurance Centre advocating for your best interests, this stress will be lessened greatly. During these tough times, our number one goal is to help you make informed decisions that are ultimately in your best interest.
We’ll do this by:
- Offering you knowledgeable insurance claims advice
- Listening to your needs and concerns
- Answering any questions you may have.
If an Accident Occurs
If you’re involved in an accident, there is some vital information that you’re going to need for the claims process. As stressful and emotional as things are immediately following an accident, be sure to ask for pertinent information for ALL drivers and vehicles involved:
- Name, Address, and Telephone Number
- Year, Make and VIN of Vehicle (Confirm with Pink Card)
- Insuring Company and Policy Number
- Accident Date, Location, and Time
- Name(s) of Other Driver(s) Involved
- Nature of Damage and Details of Injuries (If Applicable)
Remember, grabbing this information right away, early on is going to make your life easier once the claims process begins.
Minimizing the Impact of Loss with a Rapid Claims Response
The rapid claims response and advice you receive from us is meant to minimize the impact of loss. Throughout this process, you can expect us to help you retain all claims-related pertinent documents and promptly proceed to settle your claim as quickly as possible.
Common Insurance Claims Questions
These are just a few common claims-related questions you may be searching for answers to:
Q. Should I open a claim?
A. If you’re wondering whether or not to open a claim, you should really speak with a broker first before making any type of decision. We’ll help you to assess the situation and determine whether or not it would be in your best interest to file a claim.
This determination will depend upon the cost of damages versus your deductible. Case in point, suppose your claim would be less than your deductible, it would not be in your best interest to file a claim.
Additionally, in the event that the cost of damages are slightly more than your deductible, you’ll still want our assistance to help you determine whether or not it’s worth the possible increase of your premium.
Q. Will the claim affect my premium?
A. It is possible that an insurance claim could affect future premiums. But because each situation is unique, it’s best to speak with us regarding your personal circumstances.
Q. Am I at fault?
A. Again, each situation will vary and the adjuster involved with the claim will come to this determination. We’re happy to discuss this with you in more detail.
Q. Do I have rental car coverage?
A. If you’re unsure of whether or not your policy includes rental car coverage in the event of an accident, give us a call. However, the answer to this question should be located on your policy under SEF 20, if this type of coverage was in fact added to the policy.
Still have a Question? Contact us!
We’re more than happy to help, just fill out the form with your question and we’ll get back to you. Please note that this does not open a claim, to open a claim call your insurance company (contact info at the bottom of page).
Before Opening a Claim
Before opening an accident claim or contacting the insurance company directly, we encourage you to contact us first.
You’ll be advised on your deductible, potential rate increases, and on your coverage. All of this helpful claims insurance advise will help you to make an educated decision as to whether or not opening a claim would be the right choice for you and will help you navigate the claims process quickly.
For claims-related questions or concerns, contact the courteous professionals of Northgate Insurance Centre today!
How to Open a Claim
You can open your claim by contacting your insurance company. See below for contact information:
Report claim online wawanesa.com
24 Claims service: 1-866-464-2424
After hours emergency: 1-800-235-8784
After hours: 1-877-806-8023
1-866 MY AVIVA (1-866-692-8482)
(Formerly Travel Underwriters)
Canada and Usa: 1-800-663-0399
Global Toll Free – 800-663-00399
Worldwide Call collect: 604-278-4108